Shipping in the USA
We offer free UPS ground saver shipping for all orders in the USA over $50. We ship Monday-Friday, and we do our best to ship out all orders within 48 hours (in many cases orders ship the same day). After your order has been fulfilled, orders are usually delivered within 1-4 business days (depending on how far away from us you are - we are in Southern California).
If you order pillowcases with your pillow, we may package your items together, with the pillowcases inside the pillow box (which is perfect for gifts - wink, wink)
International Shipping
Shipping rates, times and carriers vary for international orders, but we try to use DHL Express whenever possible (which is usually within 5 business days).
Please note that Honeydew is not responsible for any additional duties or customs charges that may (or may not) be assessed on your package.
Returns and Exchanges
ORDERS PURCHASED DIRECTLY FROM HONEYDEWSLEEP.COM
We want you to LOVE your pillow, and we know that if you give it a chance, you will. That is why all of our pillows and pillowcases have a 60-night risk free trial. If you aren’t happy with your purchase, simply (click here) to initiate your return. If you live in the USA, we will send you a pre-paid shipping label. No fees, no hassles, it’s that easy.
If you are an international customer, the same trial period applies, but you will be responsible for the return shipping charges.
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ORDERS NOT PURCHASED AT HONEYDEWSLEEP.COM
For Honeydew products purchased anywhere other than honeydewsleep.com (like a brick and mortar store, Amazon, or The View/GMA Deals), all returns and exchanges are subject to that retailer's return policy, and as a result need to be handled by them.
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